Gardeners Bankside Accessibility Statement

This Accessibility Statement explains how Gardeners Bankside works to ensure that visitors, residents, and businesses in the Gardeners Bankside area can access information and services in a clear, inclusive, and user-friendly way. We are committed to providing a digital experience that is accessible to as many people as possible, regardless of technology, ability, or context of use.

Our commitment to accessibility

Gardeners Bankside aims to meet the Web Content Accessibility Guidelines version 2.1 at the AA level. These internationally recognised guidelines explain how to make web content more accessible for people with a wide range of access needs, including people who are blind or partially sighted, D/deaf or hard of hearing, have mobility or dexterity impairments, have cognitive or learning differences, or use assistive technologies.

We view accessibility as an ongoing responsibility. As the services and information about the Gardeners Bankside area develop, we will continue to review, test, and improve the accessibility of our website and digital content.

How the site supports different users

The Gardeners Bankside website has been designed to be used in different ways, so that more people can access information about local services, green spaces, events, and community resources in the area. The site is intended to be compatible with current versions of major web browsers and commonly used assistive technologies.

We aim to present information in a clear visual layout, with sufficient colour contrast and readable font sizes, so that content about Gardeners Bankside can be used in a range of lighting conditions and on different screen sizes, including mobile and tablet devices.

Screen reader compatibility

The Gardeners Bankside site is developed to work with screen readers and other assistive technologies. We use structured headings, meaningful page titles, and descriptive alternative text for informative images where possible, so that people who rely on non-visual access methods can understand the content and purpose of each page.

We aim to ensure that the reading order of each page is logical, that key landmarks are available for navigation, and that non-text elements such as icons or buttons are appropriately labelled. This helps people using screen readers find and understand information about accessible facilities, transport links, and local services in the Gardeners Bankside area.

Keyboard navigation

The Gardeners Bankside website is designed to be navigable by keyboard alone, without requiring a mouse or touch input. People should be able to move through menus, forms, and interactive components using standard keyboard commands such as the Tab, Shift Tab, Enter, and arrow keys.

Focus indicators are used so that keyboard users can clearly see which element is currently selected. We aim to provide a consistent and predictable navigation structure, so that users can quickly find important areas of the site, including information on accessible routes, public spaces, and community venues in and around Gardeners Bankside.

Ongoing improvements in the Gardeners Bankside area

Accessibility is an ongoing process for Gardeners Bankside. We regularly review content, design, and technical features to identify issues that may affect users with different access needs. Where we find barriers, we work to fix them as part of our wider commitment to an inclusive and accessible Gardeners Bankside environment.

Future updates may include clearer language, improved support for different devices, and enhanced information about physical accessibility features in the Gardeners Bankside area, such as step-free routes, resting points, and accessible facilities.

Feedback and accessibility requests

We welcome feedback on the accessibility of the Gardeners Bankside website and information services. If you experience any difficulty using the site, encounter content that is hard to access, or have suggestions to improve access to information about Gardeners Bankside, you can contact us to share your experience or request support.

When contacting us about an accessibility issue, please tell us which page or service you were using, what you were trying to do, and what went wrong. This helps us understand and resolve the issue more quickly. We will review your request and aim to respond with a considered reply and, where possible, a practical solution or alternative format.

Accessibility support and alternative formats

Where information about Gardeners Bankside is not fully accessible to you, we will do our best to offer it in an alternative format, such as a simpler text version, large print guidance, or content that is compatible with specific assistive technologies you use.

We are committed to building a more inclusive, accessible Gardeners Bankside, both online and in the physical environment, so that everyone can enjoy, use, and contribute to this vibrant local area.